Leading People
- Does the person demonstrate the ability to energize people around a shared vision and to drive them to reach an ambitious objective?
Definition: Leading people is the ability to unite individuals, make them believe in themselves and in what they are doing, so they push their limits and are encouraged to outperform. It implies actively demonstrating the behaviors which are consistent with the organisation’s management and Leadership Principles
CONTEXT:
This behavior is developed in organizations where:
- Individuals are empowered
- Individuals feel they can make an impact
On the contrary this competence will be not develop in organizations which:
- Are based on hierarchical authority
- Have silos and internal barriers
| Level |
Standard |
Developed |
Highly developed |
| Summary |
Keeps all relevant people informed |
Improves team effectiveness |
Leads the team to success |
| Behavioral Indicators |
- Translates Nestlé/Departmental goals into objectives and actions for team
- Makes sure that all persons who are/might be concerned by a project/decision have all the necessary information
- Tries his/her best to make sure people understand the reasons behind a decision
- Sets a clear direction for the team
- Communicates progress to colleagues and direct reports
- Holds regular team meetings to share information
|
- Obtains the necessary resources for the group
- Creates the conditions that enable the team to perform at its best (eg, building team spirit, providing the right structure, involving the team in decision making)
- Coaches individuals, where appropriate, providing help and advice without removing responsibility
- Makes full use of the diverse skills, knowledge and experience of his/her team
- Deals quickly with poor performance, always treating people with respect
- Promotes the team outside its immediate environment
|
- Translates international and national strategies into clear priorities and targets for own part of the organisation
- Develops and communicates a compelling vision to gain commitment to the overall objectives
- Remains visible and approachable, providing a focus for departments or business units to follow
- Inspires respect through his/her credibility
- Commits him/herself personally on decisive issues to lead the team to their set goal
- Makes sure that every one contributes to the general efforts
- Builds a culture that recognizes and rewards success
|
| Behaviors which are not representative include* |
- Using status and position to enforce authoritative decisions
- Making these decisions without either consulting anyone or explaining them
- Manipulating the group into believing they are consulted
- “Relying” on each person’s competency and standing back in difficult moments
- Accepting without putting up a fight that his/her team be treated unfairly
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